Header Image

Hôtel Ibis Trois-Lacs
2 stars


Show availability calendar

Rooms & price

Room 1

Double room, bath and WC

60 very comfortable, pratical, high quality rooms are at your disposal. Sound proof. Seperate bathroom and toilet. Radio. Cabled TV.

Breakfast and tax not included, CHF 3.- per person and per night.

facilities: 1 bedroom, Internet connection, Studio couch, Wifi

Availability Calendar

Information service supplier


The hotel is situated 5 minutes from Neuchâtel and 20 minutes from Berne near the motorway between Neuchâtel and Bienne. The peaceful surroundings and ever-present calm guarantee a nice and quiet stay. ATTENTION :   rooms are guaranteed until 02:00 p.m. Beyond that time, a credit card is requested to keep the reservation. Without this guarantee, the room reservation is automatically cancelled. Neuchâtel-Thielle bus schedules available on request.

Conditions / extras

Pets welcome : CHF 20.--. Bar. Snack-bar 24h/24h. A seminar room of 44m2. Payment per credit card or cash only. Free Internet WIFI. No air conditioning. Check-in : 13.00 Check-out : 12.00 . Route : exit in Thielle

Facilities & information

Leisure/sports facilities of the host
  • Outdoor swimmingpool
  • Conference room
  • Wifi
Accommodation Type
  • Hotel
  • Neuchâtel (moins de 10 km)
  • Région Neuchâtel – Est
  • Parking area
  • Payment with credit cards
  • Pets allowed


Summary of 1255 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel. Learn more


Very good highway hotel. Easily accessible by car and offers nearby parking areas.

"Next to the motorway" "Large ground"
Service (4.7)
Cleanliness (4.6)
Location (4.3)
Breakfast (4.2)
Room (3.5)
WiFi (2.8)
Food (2.8)
Vibe (2.6)

, Mon 7 June 2021

"Excellent service - pragmatic and well organized The hotel was much further away than I had expected. Putting Neuchatel in the title is misleading as the hotel is definitely not there. I should have checked before but just want to give the feedback"

Source: TrustYou Survey

, Mon 26 April 2021

"We spent 1 night, visiting family in Neuchatel. Spacious room, very clean. Thoroughly enjoyable value for money no frills stay. Breakfast was good the next morning, with a nice spread."

Source: TrustYou Survey

, Sat 10 April 2021

"We enjoyed the hotel. We stayed there while ciclying around the lake of neuchatel. The hotel has a facility to store bycicles overnight for free. The only surprise was the price. I booked the room on the accor website with breakfast included. Upon check in I was requested to pay the breakfast for my daughter which I had registered. Reason: when you book on the site they don’t charge for kids breakfast which you have to pay at checkout. Obviously this was not stated anywhere."

Source: TrustYou Survey

, Thu 28 January 2021

"Good stay despite of Switzerland lockdown"

Source: TrustYou Survey

, Wed 5 August 2020

"Generally very good with very helpful staff. the lack of a restaurant was a little annoying but I did order some microwave pasta that was passable. The room was clean but basic."

Source: TrustYou Survey

, Mon 3 August 2020

"An outside pool, small but enough for kids, good breakfast a nice break hotel for refreshment for the very hot season."

Source: TrustYou Survey

, Mon 13 July 2020

"I was there for a wedding, which was a 10 min walk from the hotel, so it was all I needed. :)"

Source: TrustYou Survey

, Sat 18 January 2020

"I do know it’s just an ibis but turning on the heating from time to time specially in the room booked few days in advance would improve overall experience of the stay significantly"

Source: TrustYou Survey

, Thu 9 January 2020

"We only stayed for 2 nights over the New Year holidays."

Source: TrustYou Survey

, Sun 25 August 2019


Source: TrustYou Survey

, Tue 30 July 2019

"We stayed at the Ibis "3 Lacs Neuchatel" for three nights and we had an excellent experience. The staff was very friendly and helpful; the breakfast was great. And the Ibis hotel was dog-friendly! Convenient location next to the motorway and just a short drive to Neuchatel's city centre. Main problem - especially on a hot summer day: no air condition."

Source: TrustYou Survey

, Thu 25 July 2019

"Convenient and practical."

Source: TrustYou Survey

, Wed 26 June 2019

"Upon arrival I was asking about the opening hours of the bar, "theoretically open but no alcohol". At 25° plus it would have been nice to sit outside in the nice garden /pool area and have a beer. In todays time there should be power plugs next to the bed, just because cell phones are used as alarm clocks by most people. Otherwise it is quite okay, but just in general a little more "freshness" in communication would serve well. Restaurants nearby (such as Kreuz in Gals) could be mentioned to support guests staying in such a rather out in nowhere place. The location is perfect to sleep, but to eat or enjoy an nice evening it's a bit lonely."

Source: TrustYou Survey

, Wed 5 June 2019

"Overnight stay near Neuchatel, the hotel is convenient near the freeway. It is a basic IBIS nothing fancy about it. It is IBIS you know what you get. Room is big and comfortable. Staff is friendly, price is expensive but it is Switzerland afterall."

Source: TrustYou Survey

, Wed 3 April 2019

"The staff and hotel location were perfect. The shower wasn’t."

Source: TrustYou Survey

, Sun 7 October 2018

"In linea con lo standard Ibis"

Source: TrustYou Survey

, Fri 21 September 2018

"Clean room, nice & efficient personnel."

Source: TrustYou Survey

, Mon 3 September 2018

"All in all a pleasant experience with very helpful staff, situated in a practical location close to the highway and thus only 15 minutes to Neuchâtel. They have "caddies" there to transport all the luggage and free outside parking spaces all around the hotel. The hotel is agreeably quiet and the room was very clean and spacious (compared to other IBIS hotels). I also appreciated the shower and toilets in two separate rooms! For a frequent business T. - this type of hotel is ideal!"

Source: TrustYou Survey

, Mon 23 July 2018

"Very satisfied, except for the fact that the rooms have no air conditioning. It was over 30 degrees unfortunately too hot in the room."

Source: TrustYou Survey

, Tue 19 June 2018

"The hotel staff were inexperienced with customer service. They were rude and often confused in their roles. One minute they are a receptionist then a barman/woman. Noisy guests, dirty hallways and frozen food and staff experience was just appalling. I would never return again even if I were paid to. The only positive was that breakfast was OK for a continental and pool area clean. This hotel needs extreme work both in the decor and the training of staff. There is also nothing for children. No games in the lobby or anything to make them feel welcome. Get rid of the frozen food, it is not appropriate to serve that rubbish to anyone. Invest in a toaster and have fresh toasted sandwiches ordered in, no preparation needed just pop them in a toaster. A hotel should always provide tea and coffee in the rooms. This hotel failed. Send staff on a customer service hotel management course. The cost of this would be eventually returned in happier customers returning. Provide a shuttle service for a small fee into the town of nauchatel. And get rid of the lobby old fashioned decor. The old patterns on those carpets would give any person a headache. I wish I could manage this hotel, I would send figures soaring. Such a wasted opportunity with this hotel, just no love in it whatsoever!"

Source: TrustYou Survey

, Tue 5 June 2018

"Nice room, convienient for a stop over. Some distance from the town / lakes - need to drive for these."

Source: TrustYou Survey

, Sun 21 January 2018

"Rooms a bit too cold. Would be nice to have access to a kettle in the room"

Source: TrustYou Survey

, Fri 29 December 2017

"Very good stay in a good quality hotel"

Source: TrustYou Survey

, Mon 9 October 2017

"This was one of the most pleasant Ibis hotels I've stayed in over the years. The room was bigger than most, and scrambled eggs were available for breakfast. It was also one of the more reasonably priced hotels for Switzerland."

Source: TrustYou Survey

, Mon 25 September 2017

"Good problem-free 3 night-stay. Chose hotel becsuse of very close location to a nearby industrial estate where is located the company I had to visit. My hotel room was quiete and clean. Brekfast was OK, as was the staff. Good value for money considering this is Switzerland where everything is extremely expensive. HOWEVER, be aware that on one evening when we had a drink at the bar / lobby area, a mouse had invited itselc in the hotel. We saw it several times running between tables. This is quite funny but nevertheless not the kind of scene you expect in the hotel!! The hotel staff saw it too."

Source: TrustYou Survey

, Sun 20 August 2017

"Everything standard, although a bit aged. really bad however was the small queensize bed which was on rolls and just pushed together. One wrong movement during the night and it came apart. breakfast OK; didn't try the TV"

Source: TrustYou Survey

, Thu 3 August 2017

"Overall I was very disappointed, we arrived fairly late due to delays and the twin single wasn't made up and there was not enough of towels (Both issues were quickly rectified by the staff who were more than helpful) We had breakfast that morning which was OK however £40 for three breakfast is extreme, i'm not sure how an Ibis can justify that price. his is not my first stay in an Ibis hotel and i expected better."

Source: TrustYou Survey

, Sun 11 June 2017

"Bedding and bed confortable; room cold on entry, warmed when a/c adjusted from 10C!! Wooden floor felt sticky, room had odour of cleaning product. Bathroom fine."

Source: TrustYou Survey

Show more »

Getting there

Calculate the route